Sephora Operations Supervisor

Las Vegas • USA

Monday, May 5, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive work environment, emphasizing professional growth and development. The brand is dedicated to creating a diverse workplace where employees are encouraged to express their individuality and creativity.

1. Oversee daily operations within the Distribution Center, focusing on productivity, quality, safety, and housekeeping.
2. Spend approximately 75% of time on the operational floor, engaging with associates, providing coaching, and performance feedback.
3. Supervise a team of skilled employees, including Workflow Coordinators and Associates, and manage relationships with the onsite staffing agency.
4. Administer policies and guidelines, addressing performance and behavioral concerns consistently.
5. Create and support engagement strategies by observing and coaching employees, providing timely feedback and action plans.
6. Set and communicate clear productivity expectations for team members.
7. Conduct annual performance evaluations for each associate.
8. Identify and prioritize tasks to meet daily business goals and ensure smooth shift transitions.
9. Ensure a safe work environment by implementing safety strategies and holding team members accountable.
10. Improve efficiency, quality, and service by identifying process improvements and collaborating with leadership.
11. Assign work, meet completion dates, and ensure consistent application of organizational policies.
12. Resolve complex problems and present solutions to senior leaders.
13. Build trust with business partners by explaining business processes and decision-making approaches.
14. Communicate and present information to support and operational departments.

1. College degree in a logistics-related field or three to five years of relevant work experience.
2. Previous experience with Warehouse Management Systems (WMS), preferably JDA.
3. Working knowledge of MS Office applications: Excel, Word, PowerPoint.

1. Strong interpersonal and human relation skills.
2. Excellent written and oral communication skills.
3. Ability to manage multiple tasks confidently.
4. Leadership and development skills for self and others.
5. Proficiency in computer applications for analysis and problem-solving.
6. Problem-solving and solution-creation abilities.
7. Enthusiastic and professional demeanor.
8. Motivational skills to promote collaboration and accountability.

Three to five years of relevant work experience in logistics or distribution center operations.

College degree in a logistics-related field.

Sephora provides a safe and productive work environment, valuing diversity and inclusion. The company offers reasonable accommodations for applicants with disabilities and considers all qualified applicants with criminal histories in accordance with applicable law.

Sephora is committed to fostering an inclusive and diverse workplace where employees are encouraged to express their individuality. The company values collaboration, innovation, and professional growth, creating an environment where everyone feels they belong.