Sephora Operations Manager

North York • Canada

Thursday, March 6, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and innovation. As an employer, Sephora Canada is dedicated to fostering a diverse and inclusive environment, where employees are encouraged to express their individuality and creativity. The company prides itself on its dynamic work culture and its focus on providing exceptional customer experiences.

1. Lead and manage all operational aspects of the store, ensuring adherence to company standards.
2. Oversee inventory management, including shipping, receiving, and cycle counting.
3. Ensure visual merchandising aligns with company standards and manage cleaning crews.
4. Manage supply budgets and maintain appropriate levels of store supplies, testers, and samples.
5. Participate in performance management and development of the operations team.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance and expense management.

1. Two to four years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Two to four years in a similar role at a similar volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and extensive training programs to support career development.

Sephora Canada is committed to creating an inclusive, diverse, and representative environment. The company values the unique contributions of its employees and strives to provide a workplace where everyone can belong, grow, and build a rewarding career.