Sephora Operations Leader

Richmond • USA

Friday, September 26, 2025

Sephora, a distinguished name in the beauty retail sector, operates under the umbrella of the Selective Distribution division. Known for its commitment to innovation and excellence, Sephora offers a dynamic work environment where employees can thrive. As part of a global conglomerate, Sephora provides its team members with unparalleled opportunities for growth and development within the luxury retail industry.

1. Oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met.
2. Lead visual merchandising and promotional events to uphold brand integrity and drive sales.
3. Collaborate with team members to deliver exceptional client service and achieve store goals.
4. Guide and train team members in operational processes, selling behaviors, and company initiatives.
5. Promote a culture of inclusivity and teamwork, empowering all employees.
6. Ensure adherence to company policies to maintain a safe and enjoyable shopping environment.

1. Minimum 2 years of leadership experience in retail operations or hospitality.
2. Proven ability to lead, coach, and develop teams.
3. Strong attention to detail and excellent problem-solving skills.
4. Effective time management and prioritization skills.
5. Excellent communication and interpersonal skills.
6. Ability to lift and carry up to 50 pounds.

1. Leadership and team development
2. Inventory management
3. Visual merchandising
4. Customer service excellence
5. Problem-solving and organizational skills
6. Time management and prioritization

A minimum of 2 years of leadership experience in retail operations or hospitality is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusivity and belonging.

Sephora fosters a culture of openness and empowerment, celebrating diversity and encouraging employees to bring their unique selves to work. The company is dedicated to creating a beauty community where everyone's individuality is respected and honored.