Sephora Operations Lead

Toronto • Canada

Sunday, October 19, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a unique retail experience with a curated selection of prestigious brands. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and development.

1. Oversee all operational aspects of the store, ensuring compliance with company standards.
2. Directly manage the operations team, including staffing and performance management.
3. Ensure efficient inventory management, including shipping, receiving, and cycle counting.
4. Maintain visual merchandising standards and manage cleaning crews.
5. Oversee supply management, ensuring appropriate stock levels of supplies, testers, and samples.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop and implement budget strategies, focusing on sales performance and expense management.

1. Minimum of 3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.
3. Strong understanding of store operations and inventory management.

1. Effective time management and problem-solving skills.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.

Candidates should possess a minimum of three years of experience in a similar role within a high-volume retail environment.

Employees at Sephora enjoy exclusive discounts, gratis, and access to brand events, along with comprehensive training programs to support career development.

Sephora prides itself on a vibrant and inclusive culture that values diversity and encourages creativity. Employees are part of a community that is passionate about beauty and committed to delivering exceptional service.