Sephora Operations Lead

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty, Sephora offers a diverse range of high-quality products and exceptional customer service, making it a prestigious employer in the luxury retail sector.

1. Oversee all operational aspects of the store, ensuring compliance with company standards.
2. Directly manage the Operations team, including staffing and performance management.
3. Ensure efficient inventory management, including shipping, receiving, and cycle counting.
4. Maintain visual merchandising standards and manage cleaning crews.
5. Manage supply budgets and maintain adequate stock of supplies, testers, and samples.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop and implement budget strategies, focusing on sales performance and expense control.

1. Minimum of 3 years of experience in a similar role within a high-volume retail environment.
2. Proven ability to influence and provide constructive feedback to peers.

1. Strong store operations management skills.
2. Effective time management and problem-solving abilities.

Minimum 3 years in a similar role at a high-volume store or equivalent internal experience.

Employees enjoy industry-leading perks including product discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a dynamic and inclusive workplace culture, emphasizing collaboration, innovation, and excellence. Employees are encouraged to engage with clients passionately and are supported by a community of talented professionals.