Sephora Operations Lead

Toronto • Canada

Sunday, February 9, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its prestigious brands and commitment to excellence. As an employer, Sephora offers a dynamic and inclusive work environment, fostering creativity and innovation within the luxury retail sector.

1. Oversee all operational aspects of the Sephora store, including direct management of the Operations team.
2. Ensure execution of operational processes in alignment with company standards.
3. Manage inventory processes such as shipping, receiving, and merchandise returns.
4. Supervise visual merchandising to maintain company standards.
5. Oversee supply management, ensuring appropriate stock levels of supplies, testers, and samples.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
8. Develop budget strategies and demonstrate a strong understanding of store sales performance and expenses.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Strong store operations skills
2. Ability to influence peers and provide feedback
3. Effective time management
4. Problem-solving skills

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks such as discounts, gratis, exclusive brand events, and comprehensive training programs for career development.

Sephora is committed to cultivating a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are surrounded by top talent in the industry, promoting a sense of pride and collaboration.