Sephora Operations Lead

Sudbury • Canada

Wednesday, February 18, 2026

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its dedication to luxury and innovation. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace, offering employees the opportunity to grow within a prestigious brand that values creativity, diversity, and excellence.

1. Lead and manage all operational aspects of the store, ensuring adherence to company standards.
2. Oversee inventory management, including shipping, receiving, and merchandise returns.
3. Ensure visual merchandising aligns with company standards and manage in-house and third-party cleaning crews.
4. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
5. Participate in performance management and development of the operations team.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate understanding of store sales performance and controllable expenses.

1. 1-3 years of experience in a similar role or equivalent internal experience.

1. Proven ability to influence peers and provide constructive feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving abilities.

Minimum 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada is dedicated to creating an inclusive and supportive work environment, offering reasonable accommodations for applicants with disabilities or medical conditions. The company values transparency and efficiency, utilizing AI technologies in the recruitment process to enhance application screening and evaluation.