Sephora Operations Lead

Sudbury • Canada

Friday, June 27, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. As a subsidiary of the LVMH conglomerate, Sephora is renowned for its innovative approach to cosmetics and skincare, offering a diverse range of products from both established and emerging brands. The company is committed to fostering a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Directly manage all members of the Operations team within the store.
2. Oversee staffing, including the overnight stock team and operations leadership team.
3. Ensure execution of all operations-focused processes in alignment with company standards.
4. Manage inventory, including shipping, receiving, returning merchandise, and cycle counting.
5. Oversee visual merchandising to ensure compliance with company standards.
6. Supervise in-house and third-party cleaning crews, providing feedback and coaching as needed.
7. Manage supply budgets and maintain appropriate quantities of supplies, testers, and samples.
8. Participate in performance management, providing timely feedback and development opportunities.
9. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
10. Develop budget strategies and demonstrate expertise in store sales performance and expense management.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Proven ability to influence peers and provide constructive feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving abilities.

Minimum of 3 years in a similar role or equivalent internal experience.

Employees will enjoy working with top talent in the industry, exclusive discounts, gratis, and access to brand events. Sephora invests heavily in training to support personalized career development plans.

Sephora fosters a vibrant and inclusive workplace culture that values innovation, diversity, and professional growth. Employees are encouraged to express their creativity and contribute to the company's success while enjoying a supportive and collaborative environment.