Sephora Operations Lead

Richmond • Canada

Wednesday, July 2, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. With a commitment to fostering innovation and excellence, Sephora offers a dynamic environment where employees can thrive. As part of a larger conglomerate, Sephora benefits from the resources and prestige of its parent company, providing unparalleled opportunities for career growth and development.

1. Lead and manage all operations-related aspects of the store, ensuring operational excellence.
2. Oversee inventory management, including shipping, receiving, and merchandise returns, ensuring compliance with company guidelines.
3. Ensure visual merchandising and on-stage visuals meet company standards.
4. Manage supply processes, maintaining appropriate budget and stock levels for supplies, testers, and samples.
5. Participate in performance management for the operations team, providing feedback and development opportunities.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance, staffing, and payroll management.

1. Minimum of 3 years of experience in a similar role or equivalent internal experience.

1. Ability to influence peers and provide constructive feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving skills.

A minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience is required.

Compensation ranges between CAD$22.40 - CAD$26.35, dependent on qualifications, experience, and other relevant factors.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora prides itself on a vibrant and inclusive culture, where employees are encouraged to express their individuality and creativity. The company invests heavily in training and development, ensuring that team members have the tools they need to succeed and grow within the organization.