Sephora Operations Lead
Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to beauty and luxury. As a part of the LVMH conglomerate, Sephora offers a dynamic and innovative work environment that fosters creativity and professional growth. The brand is celebrated for its diverse range of products and exceptional customer service, making it a leader in the beauty retail industry.
- Oversee all operational aspects of the Sephora store, ensuring adherence to company standards.
- Directly manage the operations team, including staffing, overnight stock team, and leadership team.
- Ensure efficient execution of inventory management, including shipping, receiving, and cycle counting.
- Maintain visual merchandising standards and manage in-house and third-party cleaning crews.
- Oversee supply management, ensuring appropriate budgeting and stock levels of supplies, testers, and samples.
- Participate in performance management, providing feedback and development opportunities for the operations team.
- Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
- Develop budget strategies and demonstrate expertise in sales performance, staffing, and payroll management.
- 1 to 3 years of experience in a similar role at a high-volume store or equivalent internal experience.
- Strong store operations skills
- Proven ability to influence peers and provide feedback
- Effective time management
- Problem-solving skills
Minimum of 3 years in a similar role or equivalent internal experience.
Employees at Sephora enjoy a vibrant work environment with access to exclusive discounts, gratis, and brand events. The company invests heavily in training and development, offering personalized career plans to help employees achieve their professional goals.
Sephora prides itself on a culture of inclusivity and innovation, where employees are encouraged to express their creativity and passion for the beauty industry. The brand values teamwork and fosters an environment where the best talent in the industry collaborates and thrives.


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