Sephora Operations Lead

Quebec • Canada

Saturday, April 5, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury goods sector. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated, providing employees with opportunities for growth and development within the beauty industry.

1. Oversee all aspects of store operations, ensuring compliance with company standards.
2. Manage and support the operations team, including stock management and overnight teams.
3. Ensure excellence in operational execution and store processes.
4. Handle inventory management, including shipping, receiving, and merchandise returns.
5. Supervise visual merchandising to align with company standards.
6. Manage internal and third-party cleaning teams, providing feedback and coaching as needed.
7. Oversee supply management to maintain budget and stock levels for store supplies and samples.
8. Participate in performance management and provide timely feedback for team development.
9. Act as the manager on duty, collaborating with beauty advisors and customers on the sales floor.
10. Develop budget strategies and demonstrate expertise in store revenue, staffing, and payroll processes.

1. 1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Proven ability to influence peers and provide constructive feedback.
2. Excellent store operations skills.
3. Effective time management and problem-solving abilities.

1 to 3 years in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests heavily in training, offering personalized career development plans to help employees achieve their professional goals.

Sephora fosters a vibrant and inclusive workplace culture, where employees are surrounded by talented individuals in the beauty industry. The company values creativity, diversity, and continuous learning, providing a supportive environment for career advancement.