Sephora Operations Lead

Ottawa • Canada

Sunday, February 22, 2026

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. As an employer, Sephora is renowned for its commitment to fostering a diverse and inclusive workplace, offering employees a dynamic environment that encourages growth and innovation.

1. Oversee all operational aspects of the store, ensuring adherence to company standards.
2. Manage inventory processes including shipping, receiving, and cycle counting.
3. Ensure visual merchandising aligns with company guidelines.
4. Supervise in-house and third-party cleaning crews, providing feedback and coaching.
5. Maintain budget and supply levels for store operations.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
8. Develop budget strategies and manage store expenses.

1. 1-3 years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.
3. Strong understanding of store operations.

1. Effective time management and problem-solving skills.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.

Minimum of 3 years in a similar role within a high-volume retail environment.

Compensation ranges from CAD$22.20 to CAD$26.10 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonuses, and opportunities for learning and development.

Sephora fosters a vibrant and inclusive culture that values diversity and encourages professional growth. The company is committed to providing reasonable accommodations for applicants with disabilities and utilizes AI technologies to enhance the recruitment process.