Sephora Operations Lead

Ottawa • Canada

Wednesday, August 13, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic and inclusive work environment where employees are encouraged to develop their skills and advance their careers.

1. Oversee all operational aspects of the store, ensuring compliance with company standards.
2. Manage inventory processes including shipping, receiving, and cycle counting.
3. Ensure visual merchandising aligns with company standards.
4. Supervise in-house and third-party cleaning crews to maintain store cleanliness.
5. Manage supply budgets and maintain adequate stock of supplies, testers, and samples.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
8. Develop and implement budget strategies, understanding store sales performance and expenses.

1. 1-3 years of experience in a similar role or equivalent internal experience.

1. Strong store operations skills.
2. Proven ability to influence and provide feedback to peers.
3. Effective time management and problem-solving skills.

Minimum 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture, emphasizing innovation, collaboration, and professional growth. Employees are surrounded by top talent, creating an environment where they can thrive and be proud of their work.