Sephora Operations Lead

Ottawa • Canada

Friday, June 27, 2025

Sephora, a leader in global beauty retail, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty and personal care, Sephora offers an unparalleled selection of products from both established and emerging brands. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and creativity.

1. Lead the operations of the store, ensuring all processes are executed according to company standards.
2. Manage inventory, including shipping, receiving, returning merchandise, and cycle counting.
3. Oversee visual merchandising to ensure alignment with company standards.
4. Supervise in-house and third-party cleaning crews, providing feedback and coaching as necessary.
5. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
8. Develop budget strategies and demonstrate expertise in store sales performance, staffing, and payroll management.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Ability to influence peers and provide constructive feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving abilities.

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees at Sephora enjoy industry-leading perks such as product discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora prides itself on a vibrant and inclusive culture that values diversity and encourages creativity. Employees are surrounded by top talent in the industry, fostering an environment of collaboration and innovation.