Sephora Operations Lead

Sephora, a leading beauty and personal care retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury goods sector. As an employer, Sephora offers a dynamic and inclusive environment that fosters professional growth and creativity.

1. Oversee all operational aspects of a specific Sephora store, ensuring excellence in execution.
2. Manage the operations team, including staffing, stock management, and general store activities.
3. Ensure compliance with corporate standards in all operational processes, including shipping, receiving, returns, and inventory verification.
4. Supervise visual merchandising to align with company standards.
5. Coordinate internal and third-party cleaning teams to maintain store cleanliness.
6. Manage supply processes to maintain budget and appropriate stock levels of supplies, testers, and samples.
7. Participate in performance management and provide timely feedback to team members.
8. Act as the in-store duty manager, collaborating with beauty advisors and customers.
9. Develop budget strategies and manage store financials, including payroll and controllable expenses.

1. 1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.
3. Strong store operations skills.
4. Effective time management and problem-solving abilities.

1. Leadership and team management
2. Operational excellence
3. Inventory management
4. Budget management
5. Customer service orientation
6. Problem-solving
7. Time management

Minimum of 3 years in a similar operational role within a high-volume retail environment.

Employees enjoy discounts, complimentary products, and exclusive brand events. Sephora invests significantly in training and career development, offering personalized career plans to help employees achieve their professional goals.

Sephora prides itself on a vibrant and inclusive culture, where employees are surrounded by some of the most talented individuals in the industry. The company values continuous learning and development, fostering an environment where creativity and innovation thrive.