Sephora

Operations Lead

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on customer service and product expertise.

1. Support all operations-related aspects of a specific Sephora store location.
2. Directly manage all members of the Operations team.
3. Ensure execution of all operations-focused processes for the store.
4. Manage store inventory, including shipping, receiving, and returning merchandise.
5. Oversee visual merchandising to ensure compliance with company standards.
6. Manage supply processes, maintaining appropriate budgets and quantities.
7. Participate in performance management for the operations team.
8. Act as Manager on Duty, engaging with Beauty Advisors and clients.
9. Develop budget strategies and demonstrate understanding of store sales performance.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Ability to influence peers and provide feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving skills.

One to three years in a similar role at a similar volume store or equivalent internal experience.

Surrounded by top talent in the industry.Employee discounts, gratis, and exclusive brand events.Investment in training for personalized career development.

Located in Montreal, the workplace culture at Sephora is dynamic and customer-focused, with a strong emphasis on teamwork and professional growth.