Sephora Operations Lead

Kitchener • Canada

Tuesday, June 17, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its curated selection of beauty products, Sephora offers a dynamic and innovative work environment, fostering creativity and excellence in the beauty industry.

1. Lead and manage the operations team within the store, ensuring all processes are executed according to company standards.
2. Oversee inventory management, including shipping, receiving, returning merchandise, and cycle counting.
3. Ensure visual merchandising aligns with company standards and manage cleaning crews to maintain store presentation.
4. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
5. Participate in performance management and development of the operations team, providing feedback and coaching.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong store operations skills
2. Ability to influence peers and provide feedback
3. Effective time management
4. Problem-solving skills

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora is committed to fostering a collaborative and inclusive work environment, where employees are encouraged to express their creativity and passion for the beauty industry. The company values continuous learning and professional growth, offering extensive training and development opportunities.