Sephora Operations Lead

Charlottetown • Canada

Wednesday, January 22, 2025

Sephora, a distinguished member of the Selective Distribution business group, is renowned for its innovative approach to beauty retail. As part of the LVMH conglomerate, Sephora offers a dynamic and inclusive work environment that fosters creativity and excellence. The brand is committed to providing unparalleled service and expertise in the beauty industry, making it a coveted employer for those passionate about cosmetics and luxury retail.

1. Lead and manage the operations team to ensure seamless execution of store operations.
2. Oversee inventory management, including shipping, receiving, and cycle counting, ensuring compliance with company guidelines.
3. Ensure visual merchandising aligns with company standards and manage third-party cleaning crews.
4. Manage supply budgets and maintain appropriate levels of store supplies, testers, and samples.
5. Participate in performance management and development of the operations team, providing timely feedback.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop and implement budget strategies, demonstrating expertise in sales performance, staffing, and payroll management.

1. One to three years of experience in a similar role within a comparable volume store or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.
3. Demonstrated strong store operations skills.
4. Effective time management and problem-solving abilities.

1. Leadership and team management
2. Inventory management
3. Visual merchandising
4. Budget management
5. Performance assessment
6. Client engagement

One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees at Sephora enjoy working alongside top talent in the industry, access to exclusive discounts, gratis, and brand events, as well as comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture that celebrates diversity and encourages innovation. The brand is dedicated to creating a supportive environment where employees can thrive and grow professionally, surrounded by passionate individuals who share a love for beauty and luxury retail.