Sephora Operations Lead

Calgary • Canada

Friday, October 3, 2025

Sephora, a leading beauty retailer and part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is renowned for its innovative approach to beauty and its commitment to providing exceptional customer experiences. As an employer, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated.

1. Lead and manage all operational aspects of the store, ensuring adherence to company standards.
2. Oversee inventory management, including shipping, receiving, and merchandise returns.
3. Ensure visual merchandising aligns with company guidelines and manage third-party cleaning crews.
4. Maintain appropriate supply levels and manage budget for testers and samples.
5. Participate in performance management, providing feedback and coaching to the operations team.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance and expense management.

1. One to three years of experience in a similar role or equivalent internal experience.

1. Strong store operations skills
2. Ability to influence peers and provide feedback
3. Effective time management
4. Problem-solving skills

Minimum of three years in a similar role at a comparable volume store or equivalent internal experience.

Employees at Sephora enjoy industry-leading perks, including product discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture that values creativity, diversity, and collaboration. Employees are encouraged to innovate and grow within a supportive and dynamic environment.