Sephora Operations Lead

Calgary • Canada

Tuesday, January 28, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, operates under the auspices of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its portfolio of prestigious brands. As an employer, Sephora is committed to fostering an environment of innovation, inclusivity, and excellence, providing its employees with unparalleled opportunities for growth and development within the dynamic beauty industry.

1. Oversee all operational aspects of the store, ensuring adherence to company standards and operational excellence.
2. Directly manage the operations team, including staffing, training, and performance assessment.
3. Ensure efficient inventory management, including shipping, receiving, and cycle counting.
4. Maintain visual merchandising standards and manage cleaning crews to uphold store presentation.
5. Manage supply budgets and maintain appropriate stock levels of supplies, testers, and samples.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors to enhance customer experience.
7. Develop and implement budget strategies, demonstrating expertise in sales performance and expense management.

1. One to three years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Strong store operations skills.
2. Proven ability to influence peers and provide constructive feedback.
3. Effective time management and problem-solving skills.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees at Sephora enjoy a vibrant work environment surrounded by top industry talent, exclusive discounts, gratis, and access to brand events. The company invests heavily in training, offering personalized career plans to help employees achieve their professional aspirations.

Sephora prides itself on a culture of inclusivity and innovation, where employees are encouraged to express their creativity and passion for beauty. The workplace is dynamic and fast-paced, fostering a collaborative environment where talent is nurtured and celebrated.