Sephora Operations Lead

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on customer service and product knowledge.

1. Support all operations-related aspects of the store.
2. Directly manage the Operations team.
3. Oversee staffing of operations and overnight stock team.
4. Ensure execution of all operational processes per company standards.
5. Manage store inventory including shipping, receiving, and returns.
6. Oversee visual merchandising to meet company standards.
7. Manage in-house and third-party cleaning crews.
8. Maintain appropriate budget and quantity of supplies, testers, and samples.
9. Participate in performance management for the operations team.
10. Act as Manager on Duty, engaging with clients and Beauty Advisors.
11. Develop budget strategies and understand store sales performance.

1. One to three years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Ability to influence peers and provide feedback.
2. Strong store operations skills.
3. Effective time management and problem-solving skills.

One to three years of experience in a similar role at a similar volume store or equivalent internal experience.

Work with top talent in the industry.Enjoy discounts, gratis, and exclusive brand events.Access to extensive training and career development opportunities.

Sephora offers a dynamic and inclusive work environment in Calgary, where employees are encouraged to engage with clients and collaborate with colleagues. The company values innovation, customer service, and professional growth.