Sephora Operations Lead

Calgary • Canada

Monday, January 13, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its innovative approach to beauty retail. As part of the global luxury conglomerate, Sephora offers an unparalleled work environment where creativity and excellence are at the forefront. Employees at Sephora benefit from being part of a dynamic and diverse team that is committed to delivering exceptional customer experiences.

1. Lead and manage all operational aspects of the store, ensuring adherence to company standards.
2. Oversee inventory management, including shipping, receiving, returning merchandise, and cycle counting.
3. Ensure visual merchandising concepts and on-stage visuals meet company standards.
4. Manage supply budgets and maintain appropriate levels of supplies, testers, and samples.
5. Participate in performance management and development of the operations team.
6. Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
7. Develop budget strategies and demonstrate expertise in store sales performance and staffing.

1. One to three years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Strong store operations skills.
2. Proven ability to influence peers and provide constructive feedback.
3. Effective time management and problem-solving skills.

One to three years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks such as exclusive discounts, gratis, and access to exclusive brand events. Sephora invests heavily in training to support personalized career development plans.

Sephora fosters a vibrant and inclusive workplace culture, where employees are surrounded by top talent in the industry. The company is committed to innovation and excellence, providing a supportive environment for professional growth and development.