Sephora Operations Lead

Ancaster • Canada

Thursday, July 17, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive environment, offering employees the opportunity to work with prestigious brands and cutting-edge products.

1. Directly manage all members of the Operations team within the store.
2. Ensure execution of all operations-focused processes according to company standards.
3. Oversee inventory management, including shipping, receiving, and merchandise returns.
4. Maintain visual merchandising standards and manage third-party cleaning crews.
5. Manage supply budgets and ensure appropriate quantities of supplies, testers, and samples.
6. Participate in performance management and development of the operations team.
7. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
8. Develop budget strategies and demonstrate understanding of store sales performance and expenses.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Proven ability to influence peers and provide constructive feedback.

1. Strong store operations skills.
2. Effective time management and problem-solving abilities.

Minimum of 3 years in a similar role or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora is committed to creating an inclusive and dynamic workplace where employees can thrive. The company values innovation, collaboration, and the professional growth of its team members.