Sephora Operations Consultant
Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a renowned leader in the beauty industry, celebrated for its extensive collection of luxury products, expert service, and innovative retail environment. With a presence in 29 countries and over 360 stores across North America, Sephora continues to expand its influence in the beauty market. The company's North American headquarters are located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.
- Provide exceptional client service during store hours, offering professional and knowledgeable assistance.
- Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
- Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
- Participate in programs aimed at reducing inventory shortage and loss.
- Efficiently handle shipment receipt and processing, ensuring timely organization of stockroom.
- Manage transfers, damages, and testers according to company protocols.
- Check in visual elements and report any discrepancies to the Operations Supervisor.
- Ensure compliance with safety, tidiness, and sampling policies.
- Communicate inventory concerns to Supervisors, Assistant Managers, or Store Manager.
- Participate in inventory control and be cross-trained in cashier functions.
- 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
- High School diploma or equivalent.
- Proficient computer, arithmetic, and organizational skills.
- Ability to multitask while attending to client and business needs.
- Effective time management, problem-solving, and communication skills.
- Flexible availability, including evenings, weekends, and holidays.
1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
High School diploma or equivalent.
Compensation ranges between CAD$19.85 and CAD$24.80, depending on qualifications and experience.
Competitive salary with opportunities for career advancement within the LVMH group.
Sephora fosters a dynamic and inclusive work environment, encouraging innovation and collaboration among its employees. As part of the LVMH group, Sephora offers opportunities for career growth and development within the luxury retail sector.


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