Sephora Operations Consultant

Waterloo • Canada

Thursday, January 29, 2026

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty and its commitment to providing exceptional customer experiences, Sephora offers a dynamic and inclusive work environment where employees can thrive and grow their careers.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide professional and knowledgeable client service during store hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) systems.
4. Maintain cleanliness and organization within the cashier zone and adhere to Sephora's merchandising standards.
5. Perform timely shipment receipt and processing, and organize stockroom according to company standards.
6. Process transfers, damages, and testers per company guidelines.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with safety, tidiness, and sampling policies.
9. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multi-task while attending to client and business needs.

1-2 years of retail or client service experience, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges from CAD$19.20 to CAD$22.60 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively. The company is committed to transparency and efficiency, utilizing AI technologies in recruitment to enhance the candidate experience.