Sephora Operations Consultant

Victoria • Canada

Wednesday, August 6, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon in the luxury beauty retail sector. Renowned for its extensive range of prestige products, expert service, and innovative retail environment, Sephora operates approximately 1,900 stores across 29 countries. With its North American headquarters in San Francisco, Sephora has established a significant presence with over 360 stores in the region, including its first Canadian store opened in Toronto in 2004.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora's merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform timely shipment receipt and processing.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Ensure safety and tidiness standards are respected and maintained.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control.
12. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.85 - CAD$24.80, depending on qualifications and experience.

Benefits include working in a dynamic and fragrance-filled environment with opportunities for professional growth.

Sephora fosters an innovative and inclusive culture, emphasizing expert service and a vibrant shopping experience. As part of LVMH, employees are part of a global network of luxury brands, offering unique career advancement opportunities.