Sephora Operations Consultant

Vaughan • Canada

Wednesday, September 17, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty retail industry, renowned for its extensive range of luxury products, expert service, and innovative shopping experiences. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, including over 360 locations in North America. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exceptional client service during store hours, offering professional and knowledgeable assistance.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Perform timely receipt and processing of shipments, organizing the stockroom per company guidelines.
5. Process transfers, damages, and testers according to company standards.
6. Ensure safety and tidiness standards are consistently met.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Participate in inventory control and ensure compliance with sampling policies.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking and time management skills.
4. Excellent problem-solving and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible working hours including evenings, weekends, and holidays.

Sephora fosters an inclusive and dynamic work environment, emphasizing innovation, collaboration, and a commitment to excellence in client service. As part of the LVMH group, employees benefit from being part of a prestigious global luxury leader.