Sephora Operations Consultant

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative shopping experience. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, boasting over 360 stores across North America. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and Mobile POS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, organizing and maintaining the stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
8. Ensure compliance with safety, tidiness, and sampling policies.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for professional growth within a leading luxury brand.

Sephora fosters an inclusive and innovative workplace culture, emphasizing expert service and a collaborative environment. As part of LVMH, employees are part of a global network of luxury brands, offering unique career development opportunities.