Sephora Operations Consultant

Vaughan • Canada

Sunday, January 26, 2025

Sephora, a distinguished member of the LVMH Moet Hennessy Louis Vuitton family, stands as a beacon of innovation and excellence in the beauty industry. Renowned for its extensive range of premium products and expert, unbiased service, Sephora offers an interactive shopping experience that is second to none. With a global presence of approximately 1,900 stores across 29 countries, including over 360 locations in North America, Sephora continues to expand its influence. The brand's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure stockroom organization and merchandise updates.
2. Provide exemplary client service, offering professional and knowledgeable assistance during store hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) and mobile POS systems.
4. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
5. Participate in programs aimed at reducing shortage and loss.
6. Efficiently handle shipment receipt and processing, organizing the stockroom according to company standards.
7. Process transfers, damages, and testers in compliance with company policies.
8. Communicate inventory issues to supervisors and managers.
9. Ensure adherence to safety and tidiness standards at all times.
10. Participate in inventory control and ensure compliance with sampling policies.
11. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Capability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexibility to work evenings, weekends, and holidays.

1-2 years of experience in retail or client service, particularly in a stockroom capacity.

High School diploma or equivalent.

Opportunity to work in a fragrance-filled environment with a dynamic team.

Sephora fosters a culture of innovation and inclusivity, where employees are encouraged to express their creativity and passion for beauty. The brand is committed to providing a supportive and engaging work environment that values diversity and empowers its team members to excel.