Sephora Operations Consultant

Vancouver • Canada

Wednesday, January 21, 2026

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to cosmetics and skincare, Sephora offers a dynamic work environment that fosters creativity and professional growth.

1. Provide exceptional client service by delivering friendly, professional, and knowledgeable assistance during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and adhere to Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, and organize the stockroom according to company standards.
6. Process transfers, damages, and testers as per company guidelines.
7. Check in visual elements and report any missing or damaged pieces to the Operations Supervisor.
8. Ensure compliance with safety, tidiness, and sampling policies.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.85 - CAD$24.80 per hour, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada is dedicated to fostering an inclusive and supportive work environment. The company values diversity and is committed to providing reasonable accommodations to applicants with disabilities or medical conditions. Sephora also embraces technological advancements, utilizing AI technologies to enhance the recruitment process.