Sephora Operations Consultant

Vancouver • Canada

Tuesday, June 17, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a globally recognized leader in the beauty retail industry. With a reputation for innovation and an extensive selection of prestige products, Sephora operates approximately 1,900 stores in 29 countries. In North America, Sephora has over 360 stores, with its regional headquarters in San Francisco and corporate offices in New York, Montreal, and Toronto. Sephora is celebrated for its expert service, interactive shopping environment, and commitment to beauty innovation.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company standards.
7. Communicate inventory issues to supervisors or managers.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.40 - CAD$22.80, depending on qualifications and experience.

Sephora offers a dynamic work environment with opportunities for professional growth and development.

Sephora fosters a culture of innovation and inclusivity, emphasizing expert service and an interactive shopping experience. As part of LVMH, Sephora employees are part of a prestigious global luxury group.