Sephora Operations Consultant

Vancouver • Canada

Friday, May 2, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of prestigious products, expert service, and innovative shopping experiences. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America, where it operates over 360 stores. The company's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising concepts.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
9. Ensure safety and tidiness standards are upheld at all times.
10. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control.
13. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.40 - CAD$22.80, dependent on qualifications, experience, and other relevant factors.

Flexible work schedule, opportunities for professional development, and a dynamic work environment.

Sephora fosters an inclusive and innovative culture, encouraging creativity and collaboration. As part of the LVMH group, employees benefit from being part of a global luxury leader, with opportunities for growth and advancement within the company.