Sephora Operations Consultant

Trois-Rivières • Canada

Monday, April 14, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) conglomerate, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and interactive shopping environments. With approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora continues to expand its influence. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandise updates.
2. Provide professional and courteous customer service during store hours.
3. Assist in training cash wrap hosts and consultants on register operations.
4. Maintain cleanliness and organization standards in the cash wrap area.
5. Apply Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly, maintaining warehouse organization according to company standards.
7. Manage transfers, damaged products, and testers in line with company protocols.
8. Verify visual elements and report any missing or damaged items to the Operations Supervisor.
9. Ensure adherence to safety and cleanliness standards at all times.
10. Report inventory issues to supervisors or store management.
11. Enforce policies and procedures regarding samples.
12. Participate in inventory audits.
13. Receive training to perform cash wrap host duties as designated.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Attention to detail
5. Ability to work collaboratively

Previous experience in retail operations or a similar role is preferred.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the Sephora and LVMH network.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration among its employees. As part of the LVMH family, Sephora offers a unique blend of luxury and accessibility, promoting a vibrant and engaging atmosphere.