Sephora Operations Consultant

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development within a vibrant and dynamic environment.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and report missing/damaged pieces to the Operations Supervisor.
9. Ensure compliance with safety, tidiness, and sampling policies and procedures.
10. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

The compensation ranges between CAD$19.20 - CAD$22.60/hr, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada is dedicated to creating an inclusive and supportive work environment, emphasizing transparency and efficiency in its recruitment process. The company values diversity and is committed to providing reasonable accommodations to applicants with disabilities or other medical conditions.