Sephora Operations Consultant

Toronto • Canada

Friday, November 28, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a leader in the luxury beauty retail sector. Renowned for its vast selection of prestige products, expert service, and innovative shopping experiences, Sephora operates approximately 1,900 stores in 29 countries. In North America, Sephora has over 360 stores, with its Canadian presence established in Toronto since 2004. The brand is committed to fostering a dynamic and inclusive work environment, offering employees opportunities for growth within the expansive LVMH network.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Receive and process shipments promptly, organizing the stockroom per company standards.
5. Process transfers, damages, and testers according to company protocols.
6. Ensure compliance with safety, tidiness, and sampling policies and procedures.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Managers.
8. Participate in inventory control and programs to reduce shortage/loss.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills and ability to multitask.
3. Effective time management and problem-solving abilities.
4. Excellent communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Employees benefit from working in a fragrance-filled environment with opportunities for career advancement within the LVMH group.

Sephora promotes an inclusive and dynamic workplace culture, encouraging innovation and excellence. The company values diversity and provides a supportive environment where employees can thrive and grow.