Sephora Operations Consultant

Toronto • Canada

Sunday, November 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The company's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure stockroom organization and timely merchandise updates.
2. Provide professional and knowledgeable client service during store hours.
3. Assist in training cashiers and consultants on POS and MPOS systems.
4. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
5. Participate in programs aimed at reducing shortage and loss.
6. Efficiently process shipment receipt and organize stockroom according to company standards.
7. Handle transfers, damages, and testers as per company protocols.
8. Communicate inventory issues to supervisors and managers.
9. Ensure compliance with sampling policies and procedures.
10. Contribute to inventory control and participate in cross-training for cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multitask while addressing client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom role.

High School diploma or equivalent.

Opportunity to work in a dynamic and fragrance-filled environment with a leading luxury brand.

Sephora fosters an interactive and innovative shopping environment, emphasizing unbiased expert service and a commitment to maintaining high standards of cleanliness and organization. The company values flexibility and adaptability in its team members, promoting a culture of continuous learning and professional growth.