Sephora Operations Consultant

Toronto • Canada

Sunday, October 19, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton group, stands as a vanguard in the beauty industry, renowned for its extensive range of high-end products, expert guidance, and innovative retail experiences. With a global presence spanning approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America, where it operates over 360 stores. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization standards within the cashier zone.
4. Support Sephora's merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing efficiently.
6. Organize and maintain stockroom according to company standards.
7. Process transfers, damages, and testers per company guidelines.
8. Check in visual elements and report missing/damaged pieces to the Operations Supervisor.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking and time management skills.
4. Excellent problem-solving and communication abilities.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career advancement within a leading luxury brand.

Sephora fosters a dynamic and inclusive workplace culture, emphasizing innovation, client satisfaction, and employee development. As part of the LVMH group, employees benefit from a prestigious brand association and a commitment to excellence.