Sephora Operations Consultant

Toronto • Canada

Tuesday, September 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneer in the beauty retail industry. Renowned for its extensive range of high-end products, expert service, and innovative shopping experiences, Sephora operates around 1,900 stores across 29 countries. In North America, it boasts over 360 locations, with its Canadian headquarters in Toronto. As part of the world's leading luxury goods conglomerate, Sephora offers employees the opportunity to thrive in a dynamic and prestigious environment.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Perform shipment receipt and processing promptly and organize stockroom according to company standards.
5. Process transfers, damages, and testers in compliance with company policies.
6. Communicate inventory issues to supervisors or store management.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer usage and arithmetic.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters an inclusive and innovative culture, encouraging employees to engage in a collaborative and dynamic work environment. As part of LVMH, Sephora offers a prestigious platform for professional development and growth.