Sephora Operations Consultant

Toronto • Canada

Thursday, September 4, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of premium products, expert service, and innovative shopping experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including over 360 locations in North America. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to employee development.

1. Provide exemplary client service, ensuring a friendly, professional, and knowledgeable interaction during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora’s merchandising standards.
4. Efficiently manage shipment receipt and processing, ensuring timely stockroom organization.
5. Process transfers, damages, and testers in accordance with company standards.
6. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask while attending to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule including evenings, weekends, and holidays.

Sephora fosters an inclusive and dynamic workplace culture that emphasizes innovation, collaboration, and professional growth. As part of the LVMH group, employees benefit from a rich heritage of luxury and excellence, with opportunities for career advancement within a global network.