Sephora Operations Consultant

Toronto • Canada

Thursday, September 4, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation in the beauty industry, renowned for its extensive range of luxury products and exceptional customer service. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, particularly in North America where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to employee growth.

1. Provide professional and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in loss prevention programs.
5. Receive and process shipments promptly, maintaining stockroom organization.
6. Handle transfers, damages, and testers according to company standards.
7. Communicate inventory issues to Supervisors or Store Managers.
8. Ensure compliance with sampling policies and participate in inventory control.
9. Cross-train in cashier functions as needed.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multi-task and prioritize client and business needs.

1-2 years of experience in the retail or client service industry, preferably within a stockroom capacity.

High School diploma or equivalent.

Flexible scheduling including evenings, weekends, and holidays. Opportunities for career advancement within a global leader in luxury retail.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and professional development. Employees are encouraged to engage with the brand's dynamic environment and contribute to its legacy of excellence.