Sephora Operations Consultant

Toronto • Canada

Friday, August 29, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry. Renowned for its extensive range of prestige products, expert service, and innovative shopping experiences, Sephora operates approximately 1,900 stores across 29 countries, including over 360 locations in North America. With its North American headquarters in San Francisco and additional offices in New York, Montreal, and Toronto, Sephora continues to expand its influence and presence in the luxury beauty sector.

1. Provide professional and knowledgeable client service during business hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora's merchandising concepts and participate in loss prevention programs.
5. Perform timely shipment receipt and processing.
6. Organize and maintain stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Ensure safety and tidiness standards are upheld.
9. Communicate inventory issues to supervisors or management.
10. Ensure compliance with sampling policies and procedures.
11. Participate in inventory control and cross-training in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask effectively.
4. Excellent time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Opportunity to work in a fragrance-filled environment and be part of a leading luxury beauty brand.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, client service excellence, and professional growth. As part of the LVMH group, Sephora employees are encouraged to embody the values of creativity, entrepreneurship, and excellence.