Sephora Operations Consultant

Toronto • Canada

Friday, August 22, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive collection of prestige products and innovative retail environment. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, particularly in North America where it operates over 360 stores. The brand is celebrated for its expert service and interactive shopping experiences, with its North American headquarters situated in San Francisco and additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support the implementation of Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for career growth within a leading global luxury group.

Sephora fosters an inclusive and innovative culture, encouraging employees to provide unbiased expert service and engage in an interactive shopping environment. As part of LVMH, Sephora offers a unique blend of prestige and innovation, promoting career development and a collaborative workplace.