Sephora Operations Consultant

Toronto • Canada

Sunday, August 10, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon in the luxury beauty sector, renowned for its extensive range of high-end products, expert services, and innovative retail experiences. With a global presence of approximately 1,900 stores across 29 countries, including over 360 locations in North America, Sephora continues to set the standard in beauty retail. The company’s North American operations are headquartered in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exemplary client service by delivering friendly, professional, and knowledgeable assistance during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora’s merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Efficiently manage shipment receipt and processing, ensuring stockroom organization aligns with company standards.
6. Handle transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to supervisors and management.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Capability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom role.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for professional growth within a leading global beauty retailer.

Sephora fosters an inclusive and innovative culture, emphasizing professional development and a commitment to excellence in client service. The company values diversity and encourages a collaborative environment where creativity and individuality are celebrated.