Sephora Operations Consultant

Surrey • Canada

Saturday, August 9, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton group, is recognized globally as a pioneer in the beauty industry. With an extensive selection of prestigious products, Sephora offers an interactive shopping experience and expert, unbiased service. The brand operates around 1,900 stores in 29 countries, including over 360 in North America, with its regional headquarters in San Francisco and additional offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora's merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing efficiently.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and report missing/damaged pieces to the Operations Supervisor.
9. Ensure safety and tidiness standards are upheld.
10. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control.
13. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer use and arithmetic.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.

1-2 years in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.85 - CAD$24.80, depending on qualifications and experience.

Work in a fragrance-filled environment with opportunities for cross-training and skill development.

Sephora fosters a dynamic and inclusive environment that encourages innovation and excellence. As part of the LVMH group, Sephora is committed to providing a supportive and engaging workplace for its employees, promoting growth and development within the luxury beauty sector.