Sephora Operations Consultant

St. John's • Canada

Friday, October 17, 2025

Sephora, a distinguished entity within the LVMH Moet Hennessy Louis Vuitton conglomerate, is renowned for its pioneering approach in the beauty industry. With an extensive selection of prestigious products, expert service, and an innovative shopping environment, Sephora has established itself as a leader in the luxury retail sector. Operating approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, particularly in North America, where it maintains a robust network of over 360 stores.

1. Provide exceptional client service with professionalism and expertise during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Efficiently process shipment receipt and organize the stockroom according to company standards.
6. Handle transfers, damages, and testers, ensuring compliance with company procedures.
7. Communicate inventory issues to supervisors and management.
8. Ensure adherence to sampling policies and inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking and time management skills.
4. Problem-solving and communication proficiency.
5. Flexibility to work evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom role.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury retail brand.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, collaboration, and a commitment to excellence in client service. As part of the LVMH group, employees are part of a global network of luxury brands, offering numerous opportunities for professional development and career advancement.