Sephora Operations Consultant

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora is a global leader in beauty retail, continuously expanding its presence with over 360 stores across North America. The company is headquartered in San Francisco, with additional offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company standards.
7. Ensure safety and tidiness standards are maintained at all times.
8. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer skills.
2. Strong arithmetic and organizational skills.
3. Ability to multi-task and attend to clients' and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury goods group.

Sephora fosters an inclusive and dynamic work environment where innovation and creativity are encouraged. As a part of LVMH, employees are part of a prestigious network of luxury brands, offering a collaborative and inspiring workplace.