Sephora Operations Consultant

Scarborough • Canada

Saturday, August 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon in the luxury beauty sector, renowned for its extensive range of prestige products and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora is a leader in beauty retail, offering an unparalleled shopping experience. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and report missing or damaged pieces to the Operations Supervisor.
9. Ensure compliance with safety, tidiness, and sampling policies and procedures.
10. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while being attentive to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury goods group.

Sephora fosters an inclusive and dynamic work environment, emphasizing innovation, client service excellence, and professional development within the luxury beauty sector.