Sephora Operations Consultant

Sephora is a leading global beauty retailer known for its extensive assortment of prestige cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora combines a fast-paced retail environment with rigorous merchandising standards and a robust learning culture, offering career pathways across store operations, client experience and corporate functions.

1. Maintain stockroom organization and ensure all merchandise is processed and shelved according to company standards.
2. Receive, check in and process shipments, transfers, damages and testers in a timely and accurate manner.
3. Support store presentation by maintaining cleanliness and order in the cashier zone and adhering to Sephora’s merchandising concepts.
4. Provide friendly, professional client service on the sales floor and assist with training colleagues on Point-Of-Sale (POS) and MPOS systems.
5. Participate in inventory control activities and shortage/loss reduction programs; report inventory issues to supervisors and store management.
6. Ensure compliance with sampling policies and safety standards and communicate missing or damaged visual elements to the Operations Supervisor.
7. Perform cross-trained cashier functions as designated and support the store during peak periods, including evenings, weekends and holidays.

1. 1–2 years of retail or client-service experience, preferably with stockroom or inventory responsibilities.
2. High school diploma or equivalent.
3. Flexible availability including evenings, weekends and holidays.
4. Ability to lift and carry up to 50 pounds and work in a fragrance-filled environment.
5. Strong computer, arithmetic and organizational skills.
6. Effective time management, problem-solving and verbal communication abilities.

1. Point-Of-Sale (POS)
2. MPOS
3. Inventory control
4. Shipment receipt and processing
5. Cashier functions
6. Organizational skills
7. Time management
8. Problem solving
9. Communication skills

Entry-level role requiring 1–2 years of retail or client-service experience, ideally with prior exposure to stockroom operations, inventory processing or merchandising support.

High school diploma or equivalent.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Sephora fosters a client-centric, fast-moving retail culture grounded in beauty expertise and rigorous merchandising standards. As part of the LVMH family, the workplace emphasizes professional development, inclusive client service and continuous upskilling across store operations.