Sephora Operations Consultant

Saint John • Canada

Saturday, August 2, 2025

Sephora, a prestigious brand under the LVMH Moet Hennessy Louis Vuitton umbrella, is renowned for its innovative approach to beauty retail. As a leader in the luxury goods sector, LVMH provides an unparalleled assortment of prestige products and expert services. Sephora operates approximately 1,900 stores across 29 countries, with a significant presence in North America, including over 360 stores. The brand is celebrated for its interactive shopping environment and commitment to innovation.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and adhere to Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, and organize the stockroom according to company standards.
5. Process transfers, damages, and testers, and report any missing or damaged visual elements to the Operations Supervisor.
6. Ensure safety and tidiness standards are consistently met.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Participate in inventory control and ensure compliance with sampling policies.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for career development within a leading luxury brand.

Sephora fosters a culture of innovation and excellence, providing a vibrant and interactive environment for both employees and clients. As part of the LVMH group, Sephora upholds the highest standards of luxury and service.