Sephora Operations Consultant

Saint John • Canada

Wednesday, April 23, 2025

Sephora, a distinguished entity within the LVMH Moet Hennessy Louis Vuitton conglomerate, is renowned for its innovative approach to beauty retail. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to set benchmarks in the luxury beauty sector. The brand's North American operations are headquartered in San Francisco, with additional corporate offices in New York, Montreal, and Toronto, underscoring its significant footprint in the region.

1. Provide exemplary client service with professionalism and expertise during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Efficiently manage shipment receipt and processing, ensuring stockroom organization aligns with company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to supervisors and managers.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking while maintaining client and business focus.
4. Excellent time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, with a preference for stockroom roles.

High School diploma or equivalent.

Work in a dynamic, fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a vibrant and inclusive workplace culture that emphasizes innovation, collaboration, and excellence in client service. As part of LVMH, employees benefit from being part of a global leader in luxury goods, with opportunities for professional development and growth.