Sephora Operations Consultant

Saint Albert • Canada

Wednesday, July 30, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty industry, renowned for its extensive collection of luxury products, expert services, and innovative retail experiences. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to customer satisfaction.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom in accordance with company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in visual elements and report any missing or damaged pieces to the Operations Supervisor.
9. Ensure compliance with safety, tidiness, and sampling policies and procedures.
10. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while being attentive to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for career advancement and professional development.

Sephora fosters an inclusive and innovative workplace culture that values diversity, creativity, and collaboration. As part of the LVMH group, employees benefit from a global network of luxury brands and a commitment to excellence.